The Journey Pipe® stands behind the quality of our products, and our company philosophy is all about you. The Journey Pipe® comes with a one (1) year limited warranty against manufacturer’s defects. We are only able to warranty products purchased directly from www.TheJourneyPipe.com.
We are unable to provide warranty coverage on purchases made on Amazon, EBay or other e-commerce sites.
Please contact us at CustomerCare@HeadChoice.com to initiate a warranty claim. You will need to provide proof of purchase and pictures of the defects. Please do not send used merchandise back.